Energize Your Talent

Implementation Services

At OrganizationMetrics we believe in having an architecture that is flexible, and that our implementation process should be no different. We're prepared to work the way you want to work. We can support you if you wish to implement and integrate internally, or collaborate with your preferred third-party business partner, or even take it entirely off your hands altogether. We are that flexible.

Our Implementation Services includes all the professional services you need to get you from the opening needs analysis (even a blank sheet of paper) to a completely configured, integrated, tested and supported Talent Management System (OMI TMS) with which you are completely trained and confident.

This tried-and-true process comes from decades of implementing our products and services across many countries, languages, interfacing applications, internal business units and user types - often experiencing all this in one deployment alone, especially with our larger global clients.

While all that sounds intimidating, our goal really comes down to delivering the system you want with an implementation process that matches your resources and timing. And we truly believe that setting you up for long-term success should not mean it that is must take a long time to get you launched and self-sufficient.

more >>OMI Implementation - Steps to Success

OrganizationMetrics has developed a six-phase implementation methodology for our TMS solutions and services. Our professional services team complements this methodology by providing you with strategic, technological and process-related accelerators to deploy TMS in the shortest possible time and with maximum return on your investment.

Let's walk through the six phases:

Phase 1 - Kick Off and Assessment

  • Kick Off meeting to review project timelines and deliverables
  • Determine Client Project Team and Key Stakeholders
  • Review Client's Talent Management processes and initiatives
  • OMI TMS product demonstration
  • Conduct interviews and working sessions on current vs. desired states
  • Gather business and functional requirements

Phase 2 - Planning and Design

  • Confirm requirements and identify roadblocks
  • Determine interfaces with client systems and processes
  • Develop integration, communications and training plans
  • Develop conceptual systems and select a short-list of candidates
  • Evaluate candidate systems and select final concept
  • Finalized design details
  • Validate design against all requirements

Phase 3 - Configuration and Build (if required)

  • Configure TMS using FlexCenter
  • Develop and test integrations
  • Develop, test and launch site or application
  • Prepare for User Acceptance Testing (UAT)
  • Prepare for training and Pilot

Phase 4 - Test and Pilot

  • Complete UAT and implement feedback items
  • Train client user groups
  • Pilot TMS within user groups
  • Implement Pilot feedback items in FlexCenter and training program

Phase 5 - Delivery and Confirmation

  • Complete all client training
  • Finalize transition, integration and support plans
  • Launch OMI Support, as required
  • Launch TMS for client community
  • Confirm client's readiness for transition

Phase 6 - Transition and Ongoing Support

  • Transition systems and processes to client HR and IT, as required
  • Review project deliverables and support feedback with client
  • Implement any remaining feedback items
  • Communicate formal transition to client staff
  • Continue with ongoing support as planned
more >>Why are we so successful?

These elements make our success rate the envy of our competition, especially on large and complex global engagements.

  • Detailed planning with a personal touch. We know that nothing worthwhile happens according to plan without a realistic detailed plan to begin with. Our experience permits us to know a lot of the pitfalls and we can walk you through them - with understandable conversations that don't confuse things more than before you started planning. Planning should clarify - not confuse.
  • Engagement of key organizational stakeholders. (Executives, Managers, Employees, HR and IT Professionals). We help ensure that all strategic issues and risks are identified and appropriate business requirements are addressed. This involves a facilitated approach based on workshops to engage all stakeholders.
  • Customized development and delivery. Our business and technology solutions will be tailored to meet your specific needs. In the initial phase of the engagement, we will work to understand your specific needs and values to ensure we deliver a system and process that is practical and effective.
  • Regular communication with project sponsor(s). This ensures that there are no surprises and that any project related issues are identified and communicated early on, thereby facilitating the team's ability to resolve each situation and keep the project on track.
  • Focus on the 'user experience'. The new processes, system, tools and templates will be based on user input and subsequently tested to maximize ease of use and efficiency.
  • A pilot launch prior to a full deployment. We believe that in order to minimize risk and effectively manage impacts on your process, technology, and people, that a pilot approach should be taken. A small pilot prior to a full implementation will enable us to make minor modifications which will lead to a very successful outcome.
 
 

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